Shipping policy
Thank you for choosing DrivePaw. We currently ship to the United States. Our goal is to provide clear, reliable, and efficient delivery for all orders.
Shipping Coverage
We ship to:
United States:
• Continental US only (excluding Alaska, Puerto Rico, Guam, and other U.S. territories)
Free Shipping
Free Shipping on All Orders in the US.
No minimum purchase required.
Processing Time (Lead Time)
All orders require 1–3 business days for processing.
During peak seasons or high order volumes, additional time may be needed.
Shipping Time
After processing, orders will be shipped with the following estimated delivery times:
United States:
• Standard Shipping: 5–9 business days
Total delivery time = Processing Time + Shipping Time
Order Tracking
Once your order ships, you will receive a confirmation email with your tracking number.
To track your order on our website:
- On desktop: Click the “Track Order” link at the top right of the page.
- On mobile: Tap the menu icon (three lines) in the top left corner, then select “Track Order.”
Both options will take you to the tracking page, where you can enter your tracking number to view the latest status.
If you have any trouble tracking your order, please contact us and our support team will be happy to assist you.
Duties & Taxes
All duties and taxes for US orders are included in the displayed product prices.
No additional fees will be charged upon delivery.
Contact Us
For any questions or support, feel free to reach out to us:
- Company Name: PAWPATTZ LTD
- Trade Name: DrivePaw
- Email: contact@drivepaw.com
- Phone Number: +44 7840 463507
- Store Direct Message: Available on our website
Thank you for shopping with DrivePaw!
Updated on 26th, February, 2026